Air India has collaborated with Salesforce to transform its customer service technology stack. With this partnership with Salesforce, Air India will be able to optimize the customer experience across all key touchpoints empowered with a unified data platform for its customers and AI-assisted tools to excel in every customer interaction. …

India Inc recorded only 89 deals, valuing $1.8 billion, according to Grant Thornton Bharat’s Dealtracker February 2023 report. This resulted in a 54 percent fall in volumes and a dramatic 60 percent decline in values compared to February 2022 as investors remained to tread cautiously amid macroeconomic uncertainty. …

In this exclusive interview with CXO TV, Jitendra Panchal, Vice President of CDSL, shares his insights on the top challenges that technology leaders are facing in the current scenario and his suggestions on how to overcome them. He also discusses priorities for CIOs in the BFSI sector along with his…

ALOGIC recently held a partner meet in Mumbai, named ‘CONVOKE’, in an effort to build a stronger connection with their partners. ALOGIC highlighted wide range of products, such as Docking stations, USB-C Hub, Adapters, Converters, Wall Charger, Charging Cable, Stands and Audio-Video cables, and addressed the partners’ challenges and queries…

Tech Mahindra announces Mohit Joshi as its new MD & CEO designate, who will take over from current MD & CEO CP Gurnani in December 2023. The Board of Tech Mahindra, a leading provider of digital transformation, consulting and business re-engineering services and solutions, today announced Mohit Joshi as the…

Tech Mahindra announces Mohit Joshi as its new MD & CEO designate, who will take over from current MD & CEO CP Gurnani in December 2023. The Board of Tech Mahindra, a foremost provider of digital transformation, consulting and business re-engineering services and solutions, today proclaimed Mohit Joshi as the…

Salesforce has launched generative AI CRM technology Einstein GPT that delivers AI-created content across every sales, service, marketing, commerce, and IT interaction, at a hyper-scale. Salesforce will use generative AI to change every customer experience with Einstein GPT. …

Samsung Semiconductor India Research (SSIR) has declared its alliance with the Department of Collegiate and Technical Education (DCTE), Government of Karnataka, as part of its leading CSR program, “Samsung Innovation Campus”. This venture will enable more than a thousand students and teachers in 37 polytechnic colleges across 30 districts of…

Vara is striving to make a difference in India, where a woman is diagnosed with breast cancer every 4 minutes. With 13.5% of all cancer cases in the country in 2020 being attributed to breast cancer, Vara has expanded its services to Mexico, Egypt and India to help underserved populations…